Specialist Vets in Guildford

## Summary Oak Barn Veterinary Centre is a veterinary clinic offering routine and more advanced pet care, including diagnostics, surgery and dental work (per its website). Recent reviews repeatedly mention clear explanations and shared decision-making (for example, a vet “walks you through the process” and offers options where possible), as well as handling nervous or rescue dogs calmly during procedures such as ultrasound. One reviewer also calls out “amazing” facilities and a welcoming front-desk experience. ## Services Based on the clinic website and recent reviews, services referenced include: - Preventive care, wellness exams and vaccinations - Diagnostics, including diagnostic imaging - Ultrasound (specifically mentioned in a recent review) - Surgery - Dental care ## People - **Harry (vet)**: Mentioned as explaining what’s needed and why, in a way owners can understand, and offering options where possible. - **Dr Claire Madgwick (vet)**: Specifically praised for calmly performing an ultrasound on a rescue dog that dislikes being handled, keeping the dog safe and comfortable. - **Reception team / nurses / vets (team experience)**: Multiple reviews mention a supportive, welcoming reception experience and staff being willing to discuss concerns and answer questions. ## Reviews **Google rating: 4.9 stars from 269 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners describe staff as professional and empathetic, with a notably welcoming reception team. - Clear communication is a recurring point: taking time to explain processes and answer questions. - Practical handling of anxious or touch-sensitive dogs is specifically highlighted (including during ultrasound). - Facilities are singled out as “amazing” by one reviewer.

## Summary The Guildford Vet describes itself as an **independent, family-run small animal practice** offering **daily bookable appointments, open surgeries, and 24/7 on-site emergency care**. Based on the website and recent reviews, it appears set up for **urgent/overnight cases** as well as **in-practice diagnostics and surgery** (including endoscopy and keyhole surgery). Clinic-specific details owners mention include: - **Same-day urgent access and overnight hospitalisation** for a sick dog, with a rapid diagnosis and continued care overnight. - **Follow-up messages after a visit** to check how a puppy was doing. - **Support during end-of-life care**, including keepsakes such as **paw prints and fur clippings**. - Staff taking time with **nervous/anxious dogs**, with owners saying options were clearly explained and questions answered. ## Services From the clinic’s website and the latest reviews, services and capabilities mentioned include: - **Small animal care** (dogs and cats are explicitly listed) - **Preventative care** - **Emergency care** (the clinic states it provides a **24/7 on-site service**) - **Daily bookable appointments** and **open surgeries** - **In-house surgery and care** - Diagnostic facilities and tests mentioned on the website: - **Digital radiography (X-rays)** - **Ultrasound** - **Endoscopy** - **Laparoscopy (keyhole surgery)** - **In-house blood analysis** - Review-referenced care examples: - Assessment for a puppy who may have **swallowed something** - **Overnight inpatient care** for an unwell dog - **End-of-life care** with memorial keepsakes provided ## People Named team members mentioned in the latest reviews: - **Chris** (vet; role implied by context): described as getting a sick dog seen quickly, diagnosing promptly, and arranging **overnight care**. Another reviewer notes he communicated clearly and answered questions during a difficult end-of-life decision. - **Christian** (role not stated): credited alongside Chris for taking “amazing care” of a dog kept in overnight. - **Trystan** (vet; role implied by context): mentioned for being **knowledgeable and honest**, answering questions and explaining options during end-of-life care. - **Dr. Peter** (vet): thanked for helping “save” a dog, alongside Dr. Chris. ## Reviews **5.0 stars from 148 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Speed and availability for urgent problems:** reviewers describe being seen “straight away” and a dog being kept in **overnight** to stabilise and improve. - **Clear communication and follow-up:** owners mention having **all questions answered**, options explained, and **messages afterwards** to check on progress. - **Handling emotionally difficult visits:** one review highlights end-of-life care that felt calm and respectful, plus keepsakes (**paw prints and fur clippings**). - **Better experience for anxious pets:** owners contrast this clinic with previous practices, saying their nervous/wriggly dogs were treated patiently rather than as an inconvenience.

## Summary Aura Veterinary appears set up for complex referral-level surgery based on client reports of cancer surgery (soft tissue sarcoma) and emergency, life-saving treatment. Ownership/group affiliation isn’t stated in the information provided. Reviews specifically mention a “state of the art” facility and detailed communication during a stressful hospital stay, including support “from the moment we arrived until we could take [the dog] home.” Concrete specifics mentioned by reviewers include: - Soft tissue sarcoma surgery carried out by Prof Nick Bacon. - A dog described as having their life saved “last week.” - Named clinicians (Mathis and Anna) performing an operation and providing updates and guidance through admission and discharge. ## Services Services and capabilities referenced in the available information include: - Soft tissue surgery for cancer, including removal of a soft tissue sarcoma. - Emergency/critical case care implied by a report that the team “saved our dog’s life” during a recent visit. - In-hospital surgical care with admission and discharge (a reviewer describes ongoing care “from the moment we arrived” until their dog could go home). ## People - **Prof Nick Bacon** (role not explicitly stated, but named as the surgeon for a dog’s soft tissue sarcoma): one owner chose the clinic specifically because they believed he was the best option for that condition. - **Mathis** (role not stated): described as guiding the owners throughout the visit, from arrival through taking their dog home, with “outstanding communication.” - **Anna** (role not stated): named as one of the clinicians who operated on a dog, alongside Mathis. ## Reviews **Google rating: 4.8 stars from 281 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Complex surgery experiences are specifically mentioned, including **soft tissue sarcoma surgery** and an **operation credited with saving a dog’s life**. - Owners highlight **clear, frequent communication during admission and treatment**, including being supported through to discharge. - Multiple reviews comment on the **facility being “state of the art”** and the team’s **professionalism and kindness** during a high-stress situation.

## Summary Greyfriars Rehabilitation Referrals Ltd is a registered veterinary practice established in 2001 that focuses on rehabilitation and hydrotherapy referrals. The website describes facilities that include dedicated consultation/treatment rooms, indoor and outdoor rehab areas, a 5m x 10m heated pool with swim jets and platforms, and a water treadmill. Recent reviews describe tailored rehab plans for mobility problems (including hind-leg weakness), coordination with a pet’s primary vet around medication, and staff adapting sessions when a dog wouldn’t tolerate certain equipment (one owner reports their dog “firmly refused the underwater treadmill,” so the team adjusted accordingly). ## Services - Veterinary rehabilitation and hydrotherapy referrals (practice established in 2001). - Physiotherapy (including exercises adapted to fit a dog’s routine and ability, as described in reviews). - Hydrotherapy sessions (owners mention regular swimming sessions, sometimes weekly). - Pain management (website-listed; one review describes the team working with the owner’s vet to get medication right). - Laser therapy (website-listed; also mentioned in a review as available onsite). - Ultrasound treatments (website-listed). - Facilities specifically mentioned: - 5m x 10m heated swimming pool with swim jets and resting/rehabilitation platforms - Water treadmill - Veterinary and physiotherapy consultation and treatment rooms - Indoor and outdoor rehabilitation areas ## People - **Suzanna**: Mentioned as doing a “very thorough assessment” and working closely with the referring vet on medication; the same owner also describes her support in a pet’s final days. - **Kate**: Credited with physiotherapy support and coming up with practical, “inventive” exercises that were easier to do at home, plus advice on managing walks and day-to-day activity. - **Kirsten, Becca, Leanne**: Named as part of the hydrotherapy team; one review highlights patience and encouragement with a dog that was initially wary after a bad experience elsewhere, and adapting sessions to what the dog would accept. - **Tanya**: Mentioned for making booking “easy and stress-free,” and being friendly and efficient. ## Reviews **5.0 stars from 98 reviews.** Themes below are drawn from the latest written reviews available to us. - Rehab and hydrotherapy described as making a noticeable difference to mobility and comfort (including a detailed account of supporting a dog with hind-leg weakness over a year of swimming). - Owners describe personalised plans and adapting sessions to the dog (including working around a dog refusing the underwater treadmill). - Coordination with a pet’s usual vet is specifically mentioned, including getting medication right as part of pain management. - Multiple reviews mention the facilities and that pets seem keen to attend hydrotherapy sessions.

## Summary Hunters Lodge Veterinary Practice describes itself as an **independent** clinic. Based on its site and recent reviews, it appears set up for a mix of **routine care (check-ups, vaccines, preventative care)** and **more urgent medical problems**, with out-of-hours emergencies handled by **Vets Now**. Recent owners describe being seen **at short notice for a cat bite**, and one review details a vet **identifying acute kidney failure and acting immediately with a plan**, despite the pet being a new patient with limited history. The clinic also offers **pet travel support**, including completing an **Export Health Certificate** (described by a reviewer as possible because they are an “Official Vet”). ## Services - **Diagnostics** - **Operations and dentistry** - **Nurse clinics** - **Preventative healthcare** (includes check-ups and vaccinations mentioned in reviews) - **Pet travel paperwork** (including completing an **Export Health Certificate** for moving a pet abroad, per a reviewer) - **Chickens visits** - **Euthanasia and cremation** - **Urgent presentations mentioned in reviews:** treatment/help for a **cat bite**; assessment and immediate action for **acute kidney failure** - **Out-of-hours emergency care:** provided via **Vets Now** (as stated on the clinic website) ## Pricing - A reviewer reports being asked for a **missed appointment fee of £44**, and says they **negotiated it down to £22** (and paid this), noting they had **prepaid** for the appointment. ## People - **Dr Stephens (vet)**: mentioned in a review as identifying **acute kidney failure** and “acting straight away,” including creating a plan for a new patient without prior records. - **Reception/front desk (unnamed)**: one reviewer describes a “**badly trained receptionist**” and characterises staff as “**condescending**,” while other recent reviews describe the service as **friendly**—these accounts conflict. ## Reviews **Google rating: 4.6 stars from 78 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast response for urgent issues:** seen “at short notice” for a **cat bite**; another owner describes **rapid action** on suspected **acute kidney failure**. - **Pet travel support:** help completing an **Export Health Certificate** and paperwork for moving a cat abroad. - **Mixed experiences with staff and policies:** several reviews mention **friendly** service, but one review alleges **condescending behaviour**, a disputed **missed appointment fee**, and a claim the practice **refused to treat** a family member’s pet after the reviewer took their business elsewhere.