The Guildford Vet

- Compassionate, approachable care: reviewers describe the team as sincere, caring and helpful, with a friendly reception and a reassuring atmosphere in the clinic. - Strong support for urgent problems: owners mention being fitted in quickly, prompt diagnosis, and dogs being kept in overnight when needed. - Clear communication: several reviews highlight staff taking time to explain options, answer questions by phone, and follow up after appointments.

The Guildford Vet in Guildford, Surrey provides small animal care with daily appointments, emergency cover and on-site facilities for diagnostics, surgery and inpatient care. Recent feedback centres on fast help for urgent problems, clear communication and thoughtful follow-up after visits. Owners also often mention a calm, patient approach with nervous pets and compassionate support during end-of-life care.

Services

•Small animal care and routine appointments: The clinic’s website lists care for dogs and cats, alongside preventative care, daily bookable appointments and open surgeries. Recent reviews also mention visits involving a puppy, a rabbit and a pet rat.
•Urgent and emergency treatment: The practice states it provides a 24/7 on-site service. Recent examples include a dog seen straight away over a weekend, rapid diagnosis, and overnight hospitalisation.
•Surgery, inpatient and in-house care: The website mentions in-house surgery and care, with reviews describing overnight monitoring and treatment for an unwell dog.
•Diagnostics and imaging: Website-listed facilities include digital radiography (X-rays), ultrasound, endoscopy, laparoscopy (keyhole surgery) and in-house blood analysis.
•Supportive and end-of-life care: Reviews highlight clear discussions around options, time taken with anxious pets, follow-up messages after a visit, and thoughtful end-of-life care including paw prints and fur clippings.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Recent feedback on cost is positive overall: one reviewer said a pet rat euthanasia appointment was charged at £65 after being quoted more than £250 elsewhere, and another appreciated being able to get help without out-of-hours fees.

People

Named team members mentioned by owners include Chris, Peter, Emma, David, Christian and Trystan. Peter is repeatedly praised for clear explanations and compassionate care, Chris for quick action in urgent cases, Trystan for honest and reassuring guidance, and Christian for attentive overnight care. Reviews also speak warmly about the reception team and the wider staff for their kindness and patience.

Reviews

The clinic has a 5.0/5 Google rating from 160 reviews. Recent feedback is consistently very positive, with common themes including

•Compassionate, approachable care: reviewers describe the team as sincere, caring and helpful, with a friendly reception and a reassuring atmosphere in the clinic.
•Strong support for urgent problems: owners mention being fitted in quickly, prompt diagnosis, and dogs being kept in overnight when needed.
•Clear communication: several reviews highlight staff taking time to explain options, answer questions by phone, and follow up after appointments.
•Gentle handling of difficult visits: owners particularly praise the clinic’s support during end-of-life care and its patient approach with anxious or fearful pets.

Reviews for The Guildford Vet

Note: Showing the 10 most recent Google reviews out of 160 we track in total. Recent reviews may not be representative of overall sentiment.

Julian Elliott

3 weeks ago

Highly recommend the team - really sincere, compassionate, helpful

Karen stanway

1 month ago

As an ex vet nurse, I am extremely fussy with veterinary practises for my fur babies! I came across The Guildford Vet when I needed to have my pet rat pts...my usual clinic quoted me over £250 for this which i knew was ludicrous. The Guildford Vet charged me £65...they were the most caring, lovely, thoughtful people and I immediately transferred all my pets to them. This clinic is the complete Anti Corporate and what they offer is everything a pet and owner could ask for. The staff are all genuinely amazing, lovely people and I wouldn't trust anyone else with my pets.x

megan rice

We take both our dog and our bunny here and honestly couldn’t recommend them more. The whole team is so kind, patient and genuinely caring. It’s incredibly refreshing to visit a vet where our pets aren’t terrified the moment they walk through the door. I’ve had appointments with Emma, Peter and David and they are all amazing. I’m so grateful for their kindness, help and knowledge – they always take the time to explain everything clearly and make both us and our pets feel at ease. Thank you!

Christian Russell

The best vets I've been too by far! Our poor boy started worrying us over a weekend. We were keen to find a vets which wouldn't charge out-of-hours fees and the Guildford Vets were so so accommodating at squeezing us in on time. The clinic itself has a lovely home-y feel to it which was very comforting, for our boy and for us also. Peter is the best vet I've come across. He was diligent, compassionate, explained everything very clearly, and was always happy to have a catch up on the phone and answer any questions. The whole receptionist team are so lovely too. Unfortunately, it was outside our control in the end. Peter and the team made Cooper's last weeks the very best possible which I'm eternally grateful for. I'm sad that we didn't find the Guildford Vets sooner, but very grateful to have found them for when we needed them the most, and for everything they did.

Dmytro Ivanov

The only place we take our pets to. Thanks to all of the staff for an incredible job you do!

Rebecca W

4 months ago

The best place to take your poorly pet! After our usual vet failed to diagnose our Frenchie and sent her home because they closed at 6pm, we reached out to Chris and his team for help. He got us in straight away, quickly diagnosed our girl, and kept her in overnight to get her better. Chris and Christian took such amazing care of her, and we’re so grateful for everything they did. We’ll definitely be switching over and using them going forward. It was genuinely the best experience we’ve ever had at a vet (and unfortunately we’ve had a few). We’ll continue to sing their praises! Thank you Chris, Christian, and the rest of the team. 💛🐾

petrus geldenhuys

Rosanna Schifano

5 months ago

The most amazing compassionate people who feel like they care about your animals. I recently moved from another vets and the warm welcome from entering the building, making my little fur baby feel special and not just ignored like she didn’t exist was honestly something that made myself and Dolly feel so much calmer. I’ve changed vets two times over the years due to rude reception staff, vets who just huffed and moaned and made to feel like my dogs were an inconvenience because they were a little anxious and wriggly. The reception staff are so friendly, the nurse and vets that I met Chris and Trystan were knowledgeable and honest and left me with no questions unanswered, they made such a heartbreaking time so much calmer and less traumatic and my little girl was peaceful and pain free and taken care of with the dignity she deserved right up until the end. From the first phone call to meeting the vets all my questions I had were answered all options were given and I knew I was making the right decision and left with a clear mind. Something that I really needed at such a difficult time. I’m so glad I have found somewhere I can bring the rest of my fur babies to be cared for without the worry of feeling like they’re a pain for being a little nervous. Yes vet practices are a business but these guys show how it should be! The paw prints and fur clippings were such a special touch and something we’ll treasure forever along with all the happy memories we had with Dolly 🩷

Veronika Truslove

We visited only once (as we moved from the area soon after), but they made a very strong first impression. We were worried our puppy had swallowed something, and the vet did everything necessary and even followed up with messages to check on how Lizzie was doing. We would definitely have stayed with this vet if we had remained in Guildford.

Jacek Tatur

6 months ago

I'd like to thank Dr. Peter and Dr. Chris for saving my dog, Toto. Guildford Vets is the best clinic I could have found to save my dog. Thank you again for your help, and best regards to the whole team. I give them five stars and recommend them to everyone.