Hunters Lodge Veterinary Practice – Vets in Guildford
Clinic Overview
- Recent feedback is strongly positive overall, with many owners describing the practice as welcoming, friendly, caring, and easy to talk to. - Several reviews highlight continuity and trust, including long-term clients, owners bringing multiple pets, and praise for practical advice during regular visits for ongoing conditions. - Clinical care is praised in urgent situations, including short-notice help for a cat bite and rapid action for a cat with acute kidney failure.
Services
- •Core veterinary care: diagnostics, operations and dentistry, nurse clinics, and preventative healthcare including check-ups and vaccinations.
- •Urgent and unwell pets: reviews describe short-notice help for a cat bite and swift assessment and treatment planning for a cat with acute kidney failure.
- •Ongoing care: recent comments mention regular visits for a dog with an ongoing condition, with owners valuing practical advice alongside treatment and continuity with the same vets.
- •Pet travel paperwork: the practice is mentioned as helping with Export Health Certificates and other paperwork for moving a cat abroad.
- •Additional services: chicken visits, plus euthanasia and cremation.
- •Out-of-hours emergencies: overnight and emergency cover is provided via Vets Now.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. Review comments on cost are sparse; one negative review described the missed-appointment fee as expensive.
People
- •Helen Stephens (vet): praised for quickly identifying acute kidney failure, acting straight away, and putting a plan in place for a new patient with limited history. Another reviewer says they have trusted Helen and her team for many years.
- •Wider veterinary team: owners describe the team as dedicated, welcoming and caring, with some specifically valuing being able to see the same vets over time.
- •Support staff: reviews often mention helpful, kind and reassuring support from the front-of-house and wider support team, though one review was critical of receptionist manner.
Reviews
Google reviews are 4.7 stars from 103 reviews.
- •Recent feedback is strongly positive overall, with many owners describing the practice as welcoming, friendly, caring, and easy to talk to.
- •Several reviews highlight continuity and trust, including long-term clients, owners bringing multiple pets, and praise for practical advice during regular visits for ongoing conditions.
- •Clinical care is praised in urgent situations, including short-notice help for a cat bite and rapid action for a cat with acute kidney failure.
- •Reviews also mention routine care such as check-ups and vaccinations and practical support with pet travel paperwork; a single negative review complains about staff manner and a missed-appointment fee.
