Hunters Lodge Veterinary Practice

Hunters Lodge Veterinary Practice describes itself as an independent clinic. Based on its site and recent reviews, it appears set up for a mix of routine care (check-ups, vaccines, preventative care) and more urgent medical problems, with out-of-hours emergencies handled by Vets Now. Recent owners describe being seen at short notice for a cat bite, and one review details a vet identifying acute kidney failure and acting immediately with a plan, despite the pet being a new patient with limited history. The clinic also offers pet travel support, including completing an Export Health Certificate (described by a reviewer as possible because they are an “Official Vet”).

Services

• •Diagnostics
• •Operations and dentistry
• •Nurse clinics
• •Preventative healthcare (includes check-ups and vaccinations mentioned in reviews)
• •Pet travel paperwork (including completing an Export Health Certificate for moving a pet abroad, per a reviewer)
• •Chickens visits
• •Euthanasia and cremation
• •Urgent presentations mentioned in reviews: treatment/help for a cat bite; assessment and immediate action for acute kidney failure
• •Out-of-hours emergency care: provided via Vets Now (as stated on the clinic website)

Pricing

• •A reviewer reports being asked for a missed appointment fee of £44, and says they negotiated it down to £22 (and paid this), noting they had prepaid for the appointment.

People

• •Dr Stephens (vet): mentioned in a review as identifying acute kidney failure and “acting straight away,” including creating a plan for a new patient without prior records.
• •Reception/front desk (unnamed): one reviewer describes a “badly trained receptionist” and characterises staff as “condescending,” while other recent reviews describe the service as friendly—these accounts conflict.

Reviews

Google rating: 4.6 stars from 78 reviews. “”

• •Fast response for urgent issues: seen “at short notice” for a cat bite; another owner describes rapid action on suspected acute kidney failure.
• •Pet travel support: help completing an Export Health Certificate and paperwork for moving a cat abroad.
• •Mixed experiences with staff and policies: several reviews mention friendly service, but one review alleges condescending behaviour, a disputed missed appointment fee, and a claim the practice refused to treat a family member’s pet after the reviewer took their business elsewhere.