The Cape Veterinary Clinic

The Cape Veterinary Clinic provides preventative and acute care for small animals (dogs, cats and small mammals). Reviewers repeatedly describe it as an independent practice (no corporate group is named in the available information). Based on both the website and recent reviews, the clinic seems set up for ongoing routine care as well as more involved medical work, with a noticeable emphasis on proactive follow-up—including owners describing vets calling to check in during recovery. Recent experiences also mention patient handling of nervous dogs during consultations, and practical admin support such as help with insurance claim forms.

Services

From the clinic website

• •Routine healthcare (preventative care)
• •Diagnostics and treatments
• •Pet Care Plan (details not provided)
• •Pet travel (details not provided)
• •Puppy Preschool
• •End of life care and support

From recent reviews (examples of what owners say was done)

• •Ongoing management of illness and recovery support, including “constant contact with ongoing advice” during a cat’s recovery from a serious, unexplained illness
• •Follow-up check-ins (“proactively calling to check up on him”)
• •Support with insurance paperwork, with reception described as proactive with queries and claim forms
• •Consultation approach for anxious pets, with one owner reporting their nervous dog settled enough by the end to follow the vet out of the room

People

• •Douglas (Doug): Mentioned by name across multiple reviews. Owners describe him
• •checking in proactively after care (“calling to check up”)
• •staying in contact with ongoing advice during recovery from illness
• •taking a patient, empathetic approach with a nervous dog during a consultation
• •Reception team / nurses / wider team: Praised for being welcoming and for handling queries and insurance claim forms efficiently.

Reviews

Google rating: 4.7 stars from 73 reviews. “”

• •Proactive follow-up and communication: owners describe vets calling to check progress and staying in contact with advice during recovery.
• •Handling nervous pets thoughtfully: one owner reports a very nervous dog became comfortable enough during the consult to follow the vet out of the room.
• •Team-wide support (clinical + front desk): multiple mentions of both clinical care and reception/admin help, including responsiveness to questions and assistance with insurance forms.
• •Positive outcomes in significant illness: one review describes a senior cat returning to full health after a serious “mystery illness,” credited to the vet-led team’s ongoing management.