The Cape Veterinary Clinic

The Cape Veterinary Clinic in Guildford offers routine veterinary care, diagnostics and treatment, alongside services such as a pet care plan, pet travel support, Puppy Preschool, and end-of-life care. Recent feedback gives a very positive picture of a kind, communicative team, with repeated praise for follow-up calls, support during recovery, and a calm approach with nervous pets. Douglas is mentioned particularly often for his patient manner and ongoing communication.

Services

• •Routine and preventative care: General day-to-day veterinary care is offered, alongside the clinic’s Pet Care Plan.
• •Diagnostics, treatment and ongoing case management: The clinic provides diagnostics and treatment, with recent reviews highlighting support through more complex illness and recovery, including ongoing advice and proactive follow-up calls.
• •Surgery and related treatment: Recent feedback includes a dog being spayed, with clear explanations around treatment and mention of an anti-sickness injection during care.
• •Consultations for anxious pets: Owners describe a patient, empathetic approach during appointments, including helping a very nervous dog settle during the consultation.
• •Pet travel: Pet travel services are listed by the clinic, though specific details are not given here.
• •Puppy Preschool: The clinic offers Puppy Preschool.
• •End-of-life care and support: End-of-life support is listed among the clinic’s services.
• •Practical support around care: Reviews also mention helpful handling of queries, follow-up communication, and assistance with insurance claim forms.

Pricing

No published pricing information is currently available for this clinic.

People

• •Douglas (Doug): Mentioned repeatedly in reviews for proactive check-ins, clear communication, and a kind, patient approach with both senior and nervous pets.
• •Reception team: Frequently praised for being welcoming, helpful with queries, and efficient with insurance paperwork.
• •Vets and nurses: Reviews also speak positively about the wider clinical team for ongoing care and recovery support.

Reviews

Google rating: 4.7/5 from 74 reviews. Recent written feedback is strongly positive overall.

• •Kind, caring service: Several owners describe the team as warm, patient and attentive, with praise for both clinical care and customer service.
• •Strong communication and follow-up: Multiple reviews mention Douglas and the team staying in touch, offering ongoing advice, and proactively calling to check on pets after treatment.
• •Good handling of nervous or older pets: Recent comments highlight a calm, empathetic approach, including with a very nervous dog and a senior dog.
• •Helpful admin and value comments: Reception staff are praised for handling queries and insurance forms efficiently, and one recent reviewer specifically described the charges as reasonable and clearly explained.