The Cape Veterinary Clinic – Vets in Guildford
No Prices
No Prices Tracked
Independent
Clinic Overview
- Kind, compassionate care: Owners repeatedly describe the team as caring and attentive, including particularly compassionate support for an elderly cat. - Strong communication: Reviews mention quick responses by phone, email and in person, with Douglas and the team praised for keeping owners informed and checking in during recovery. - Good with nervous and senior pets: Several comments highlight a calm, empathetic approach, including helping a previously anxious dog feel at ease and supporting an older dog with patience.
Services
- •Routine and preventative care: General day-to-day veterinary care is offered, alongside the clinic’s Pet Care Plan. Recent reviews also mention support for new puppy owners.
- •Diagnostics, treatment and ongoing case management: The clinic provides diagnostics and treatment, with reviews highlighting care through more complex illness and recovery, including ongoing advice and proactive check-in calls.
- •Surgery and related treatment: Feedback includes a dog being spayed, with clear explanations around treatment and mention of an anti-sickness injection during care.
- •Consultations for nervous, senior, or unwell pets: Owners describe a patient, empathetic approach during appointments, including helping a very nervous dog settle, caring support for a senior dog, and compassion shown to an elderly cat.
- •Pet travel: Pet travel services are listed by the clinic.
- •Puppy Preschool: The clinic offers Puppy Preschool.
- •End-of-life care and support: End-of-life support is listed among the clinic’s services.
- •Practical support around care: Reviews mention helpful handling of queries by phone and email, follow-up communication, and assistance with insurance claim forms.
Pricing
No published pricing information is currently available for this clinic.
People
- •Douglas (Doug): Mentioned repeatedly for clear communication, proactive follow-up, and a calm, kind approach with nervous, senior, and recovering pets.
- •Reception team: Praised for being welcoming, quick to respond, and helpful with queries and insurance paperwork.
- •Vets and nurses: Reviews also speak warmly about the wider clinical team for ongoing treatment, recovery support, and compassionate care.
Reviews
Google rating: 4.8/5 from 82 reviews. Recent feedback is very positive overall.
- •Kind, compassionate care: Owners repeatedly describe the team as caring and attentive, including particularly compassionate support for an elderly cat.
- •Strong communication: Reviews mention quick responses by phone, email and in person, with Douglas and the team praised for keeping owners informed and checking in during recovery.
- •Good with nervous and senior pets: Several comments highlight a calm, empathetic approach, including helping a previously anxious dog feel at ease and supporting an older dog with patience.
- •Helpful service and clear charges: Reception staff are praised for handling queries and insurance forms efficiently, and one reviewer specifically described charges as reasonable and clearly explained.
