Pet Doctors Guildford

Pet Doctors Guildford is a small-animal practice in Guildford and part of the Pet Doctors Veterinary Group and CVS. The clinic offers routine and preventive care alongside dentistry, diagnostics, surgery, nurse-led clinics and home visits. It is also accredited as an RCVS General Practice and a Cat Friendly Clinic (Silver).

Services

The practice advertises a broad range of everyday veterinary care and routine procedures, including

•Consultations, including nurse consultations and six-month health checks
•Vaccinations, parasite control and microchipping
•Neutering, dentistry and surgery
•Diagnostics, including blood pressure checks
•Grooming support such as nail clipping and anal sac expression
•Home visits
•Cardiology referrals
•Pet travel documentation

Recent reviews add a few practical examples of the kind of care owners have used the clinic for, including help with repeated post-op cone replacements, support during end-of-life care, and an appointment for a possible UTI.

Out-of-hours/emergencies: during opening hours the clinic provides emergency guidance; when closed overnight or at weekends, clients are directed to a dedicated emergency service that offers free telephone advice and emergency consultations if needed.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services.

People

No individual vets or nurses are named in recent public feedback, but the team is described consistently in a few areas

•Owners repeatedly mention patience, kindness and professionalism, including with pets that have particular “quirks”.
•End-of-life care is described as empathetic and personal, with one family mentioning a condolence note sent afterwards.
•One long-term client says they have used the practice for most of their dog’s 13 years, suggesting good continuity of care.

Reviews

Google rating: 4.4/5 from 183 reviews.

•Recent feedback is mostly positive, with owners praising the team as kind, patient, knowledgeable and professional.
•Several reviews highlight compassionate support in stressful situations, including repeated follow-up help for a dog’s cone and sensitive euthanasia care.
•One reviewer also mentions that it was easy to get an appointment.
•More critical feedback includes one serious allegation of a fentanyl overdose requiring urgent treatment elsewhere, and one complaint about a healing scab being removed during a cat’s visit without prior discussion.

Reviews for Pet Doctors Guildford

Note: Showing the 7 most recent Google reviews out of 183 we track in total. Recent reviews may not be representative of overall sentiment.

Sophie Peters

2 months ago

I have no idea why the team felt the need to rip off my cats scab that was healing just fine on its own when i brought her in. I left her in the office to check on a possible UTI and she had a thick scab that was healing, but she came out with a horrible gauge on her shoulder that is open and raw. Otherwise seems very good service and team and was easy to get an appointment….however, I cant understand why they would do this without at very least consulting me first. Very upsetting.

Carolyn Parkes

3 months ago

Amazing care and support, not just for my cats but also for me , at all their branches

Nicky Hack

5 months ago

My dog Mooky … Well, all I can say is thank you all for being so patient with him and me with the mad dashes to replace his cone of shame, the care and understanding of his ‘quirks’ and for all your loveliness and help. Very much appreciated

Magda

9 months ago

Have been going here for most of my dog's 13 years. Never anything but kind, compassionate, knowledgeable and professional. Wonderful team. Very grateful for their work during the Covid-19 pandemic.

Portia C

Very professional and lovely staff that work here. They are kind and patient. Thank you.

Oliver Al-ajam

1 year ago

I don’t know what these so-called doctors are doing! I took my dog to them to treat him, but they gave him overdose of fentanyl! I just wanted to cure my dog, not kill him! What kind of vet is this? I don’t understand! My dog was already sick, and instead of helping, they almost killed him with their stupid mistake! I had to take him to another clinic fast fast. Thank god he is okay now, but these people are useless! I trusted them, and they almost destroyed my dog’s life. I am so angry, I can't explain! Never going back to this place. If you love your pets, don’t waste your time here. They don’t know what they are doing. Zero stars for this clinic!

sarah affi

Faultless, exceptional service from start to finish. We visited Per Doctors under very sad circumstances when our pet was unwell and had to be put to sleep. The vets and nurses went above and beyond to make the experience as personal and empathetic as possible. We even received a personal note in the post in the days afterwards which was so thoughtful. Don’t hesitate to use Pet Doctors.